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Welcome to the Eightvape.com Support Center

If you've purchased something from us and there is an issue with your order, please file a help request.

If you've already purchased something from Eightvape.com and there is an issue with your order, or you are having trouble placing your order, this page is for you.

Filing a support request is the most efficient way for us to resolve your issue.

For immediate assistance, please call us at 702-710-8090.

You should file a support request if:

  • You Need To Cancel Or Change An Order
  • You need to return a defective item
  • Your Item was Dead On Arrival
  • You were sent the wrong item
  • Your order was missing something
  • Your Items arrived damaged
  • Your order is delayed, or has not been shipped or received
  • You are having trouble completing your purchase
  • You are having an issue using the website rewards system

If you've previously filed a support request and you want to check its status, click on "Check for responses", and make sure you are signed in. You will also receive help request updates via email.

On this page you will also find answers to our customers' frequently asked questions. We suggest checking to see if your question can be answered by our FAQ content as well.